Features
It's a fact that on average 66% of visitors abandon a website before completing a purchase. MyChatAgent has been developed with this in mind to help prevent order form abandonment allowing users to see an immediate increase in sales by as much as 30%.
Our industry leading control panel allows you to use state of the art word and phrase based recognition scripts that enable your agents to answer the most complex queries. You also have the ability to monitor chat logs and update your script database after consulting your 'unanswered questions' log, intern making your virtual agent more intelligent.
Customizing your agent is an integral part to increasing your conversions. Now with My Chat Agent users can create custom windows, agents and more resulting in higher sales figures and an increase in customer satisfaction.
Keep an eye on your agents progress with daily, weekly and monthly statistic updates, giving you all the information needed to improve your overall conversions.
Optimize your account with ease, any unanswered questions are stored by your agent so you can add them at a later date. Statistics on your responses show how many people have asked a question and whether or not it made a conversion.
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Industry leading control panel...
