Account Features
Campaign Management
You also have the ability to monitor chat logs and update your script database after consulting your 'unanswered questions' log, inturn making your virtual agent more intelligent.
Statistics & Reporting
Keep an eye on your agents progress with daily, weekly and monthly statistic updates, giving you all the information needed to improve your overall conversions.
Customization
Customizing your agent is an integral part to increasing your conversions. Now with My Chat Agent, users can create custom windows, agents and more resulting in higher sales figures and an increase in customer satisfaction.
Optimization
Optimize your account with ease, any unanswered questions are stored in your control panel so you can add them at a later date. Statistics on your responses show how many people have asked a question and its conversion rate.
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